Returns

What if my Order arrives damaged or defective?

Customer satisfaction is our highest priority, and we will be happy to send you a free replacement!

What if I don't like It?

If for any reason you're not satisfied with the lighter you received, we have a 30-day full money-back guarantee on all orders!

How do I make a return?

Please contact us to initiate a return and we will guide you through the process.

How do I cancel my order?

To cancel your order, please contact us.

SHIPMENT

Do you ship to my country?

We ship worldwide! If your country is available for selection at checkout, then we offer shipping to your location.

What if my order is rejected at customs?

In the unlikely circumstance that your order is rejected at customs, we will be happy to issue a full refund.

Will I be able to track my order?

Yes, we provide tracking on all orders worldwide.

If you lost your tracking number, please contact us and we will send it to you!

How long does shipping take?

Our standard shipping times are as follows:

USA, Canada, UK, Australia — 
Standard Tracked Shipping (7-15 business days)

Europe — 
Standard Tracked Shipping (9-18 business days)

Rest of the World — 
Standard Tracked Shipping (12-24 business days)

You will be given an estimated delivery date and a tracking number as soon as your order has been shipped.

When will my order be shipped out?

We always do our best to ship your order as quickly and efficiently as possible.

All orders are typically shipped out within 24 hours of placing your order.

How much does shipping cost?

Shipping rates are calculated at checkout.

We also offer free shipping worldwide on selected Items!